Refund Policy

Lemonade does not offer refunds. Responsibility for creating an experience lies entirely with the experience host, hosts or creators. Lemonade doesn’t hold funds on host, hosts or creators’ behalf, cannot guarantee host, hosts or creators’ work, and does not offer refunds.

If an experience is cancelled by the host, hosts or creators, all contributions are refunded after subtracting the transaction cost.

As a host, hosts or creator

As a guest or contributor unlocking an experience

Payment Processing

After a refund is initiated, it is completed within 5-7 working days. The transaction fee and GST charged on successful transactions (in India) will not be reversed in case of refunds.

Revisions to this Policy

We may modify this Refund Policy from time to time. When we do, we will provide notice to you by publishing the most current version on our website. If we make any material change to this policy, we will provide additional notice to you, such as by sending you an email or displaying a prominent notice on our Platform. By continuing to use the Platform after any changes come into effect, the revised Refund Policy applies to you.

Contact Us

If you have any questions about this Refund Policy, please contact us at [email protected].